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Return Policy 

Unsold products 

up to $5,000 purchased in a calendar year may be returned by January 31 of the following calendar year. Product must be returned in new condition; in original packaging and in sale-able condition.  15% restocking fee waived with an offsetting order. Return shipping cost to be paid by distributor. 

Return Merchandise Authorization (RMA)

Any equipment returned to Samson must have the Return Merchandise Authorization number
(RMA#-provided at time of request) clearly marked on the outside of the return package.
RMAs must be authorized before returns will be processed
RMAs must be by location
NO blanket RMAs
Obsolete items may not be returned